What are the delivery charges?
Delivery charge varies with every location.
Zaish incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check the availability of the product for you preferred location.
What is the estimated delivery time?
Zaish generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
Product’s availability with Zaish.
The destination to which you want the order shipped to and location of the Seller.
Are there any hidden costs (sales tax, octroi etc) on items sold on Zaish?
There are NO hidden charges when you make a purchase on Zaish. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Zaish shipping policy.
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Our Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our logistics partner, you can return the item through a third-party courier service. Return fees are borne by Zaish.
What do the different tags like “In Stock”, “Available” mean?
‘In Stock’
Items listed as “In Stock”, Zaish will mention the delivery time based on your location (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, Contact Zaish Support for further details.
Zaish might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
Preorder’ or ‘Forthcoming’
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item/product. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
‘Out of Stock’
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.
‘Temporarily Unavailable’
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.
‘Temporarily Unavailable’
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Wait for the product until available or contact Zaish Support.
